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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Cobb

July 23, 2024

5  out of  5
rating by Andrew Cobb
"I’ve had a great experience working with Rachel and her team! As a small business owner, it has been a relief working with a group of individuals who support local businesses and their owners."
We responded:
"Andrew, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Rebecca"
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Haylee Bearden

July 22, 2024

5  out of  5
rating by Haylee Bearden
"Rebecca Mathis and team are amazing! Our family has been with State Farm and her father for years love this branch!"
We responded:
"Thank you Haylee. We appreciate you and your family. -Rebecca"
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Melanie Spell

July 22, 2024

5  out of  5
rating by Melanie Spell
"The staff at Rebecca Mathis -State Farm Insurance in Blue Ridge are PHENOMENAL!!! I, truly, could not ask for better customer service anywhere. I always have the peace and assurance of knowing they will take good care of me! As an example, I stopped in last Friday approx 1/2 hour before closing. Jennifer greeted me as soon as I walked in, looked at my paperwork, attempted to reach out to the other party. Even though she wasn’t able to reach them at the moment, she assured me she would take care of it and contact me no later than Monday. Within 20 mins of leaving the office, she had already called and left me a voicemail , assuring me once again that she would take care of it first thing on Monday and get back to me with the details . She did!!! Jennifer, thank you!!! I absolutely knew when I walked out of the office Friday afternoon, I had no reason to be concerned. There is nothing better than peace of mind. All of you are AMAZING!!!! Thank you for providing an incredible service to the community!"
We responded:
"Hey Melanie! Thank you for the amazing review. Jennifer is amazing! Our office works hard to provide that extra level of customer service. We appreciate you and your business. -Rebecca"
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Kevin Netzer

July 19, 2024

5  out of  5
rating by Kevin Netzer
"Rebecca and Susan are down to Earth and know their business well! Highly recommend this branch for that personalized touch!"
We responded:
"Hey Kevin. Thank you for the amazing review! We appreciate your business. We always look forward to hearing from you and providing you with excellent customer service. -Rebecca"
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Melissa Walden

July 18, 2024

5  out of  5
rating by Melissa Walden
"I haven’t shopped insurance in a while so I had a lot of questions and concerns. Adam was very patient with me and ALWAYS responded quickly. He was able to save me money which was a BIG plus!"
We responded:
"Thank you, Melissa, for the amazing feedback! We look forward to providing continued personal customer service. -Rebecca"
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Tina Etheridge

July 18, 2024

5  out of  5
rating by Tina Etheridge
"I enjoy going with State Farm. They are friendly caring people, they help you get what you need and looking for. I the energy they have is awesome , greeting you with smiles and saying hello. I enjoy going to the office and paying my bill. It's always friendly and to me it feels like family. I would recommend people to go to Rebecca Mathis State Farm. It's the best insurance company and experience I ever had. 💕💕💕"
We responded:
"Thank you Tina for the phenomenal review. We appreciate your business and the positive feedback. We work hard at making our office environment an enjoyable one where our customer receive personable customer service. Thank you again. -Rebecca"
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Affordable Storage

June 21, 2024

5  out of  5
rating by Affordable Storage
"Great team and friendly service. Hometown service at its best. Thank you Rebecca and team for helping us with our insurance needs."
We responded:
"Hello, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Rebecca"
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Alexandra LeSesne

June 20, 2024

5  out of  5
rating by Alexandra LeSesne
"Their team goes above and beyond to ensure we receive the best customer service possible, they are knowledgeable and quick to respond."
We responded:
"Thank you, Alexandra, for the feedback. We appreciate your business and your family! -Rebecca"
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Jennifer102885

May 30, 2024

5  out of  5
rating by Jennifer102885
"Helped me with all my needs and saved me alot of money."
We responded:
"Thank you Jennifer! Glad we were able to help you save money and help protect your family."
Profile photo of Larry Hupp

Larry Hupp

May 30, 2024

5  out of  5
rating by Larry Hupp
"Moved up here from Florida went to several places wasn’t a fit walked in Rebecca’s State Farm’s office they are just the best, hands on an they call you back which is rare."
We responded:
"Thank you Larry for the awesome review! We love when our customers enjoy our office environment and customer service. Hope you love being in the mountains and make this your new home. "
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Neil McKinnon

May 29, 2024

5  out of  5
rating by Neil McKinnon
"Working with Rebecca and her team has been a pleasure. She is a professional and really knows about saving money on car and home insurance."
We responded:
"Thank you Neil for the awesome feedback. We appreciate your business!"
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Chris Davis

May 28, 2024

5  out of  5
rating by Chris Davis
"Had StateFarm for years, we have never had any issues. Transferred our policies to Rebecca in 2022 and one thing I can say is she and her team has never let me or my wife down. I highly recommend her for all your insurance needs!"
We responded:
"Thank you for the feedback Chris! We're happy to help you and your family!"
Profile photo of Melanie Ciappi

Melanie Ciappi

May 28, 2024

5  out of  5
rating by Melanie Ciappi
"Great customer service. Rebecca is the best for all you insurance needs ! Auto insurance, business insurance, and life insurance. And her puppy is adorable !"
We responded:
"Thank you Melanie. Teddy is the best office greeter. We're so happy to help serve all your needs including your auto, business and life insurance. Looking forward to serving you for many years to come. "
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Angela neill

May 28, 2024

5  out of  5
rating by Angela neill
"Rebecca made the quoting process easy. No one ever took the time to explain the coverages to me like she did. I not only saved money but got more coverage. I would highly recommend Rebecca and her team."
We responded:
"Angela, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - Rebecca"
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Said Shamsudin

May 28, 2024

5  out of  5
rating by Said Shamsudin
"Rebecca and her team are amazing at what they do. Their top priority is the customer. No matter what the situation is they will always try their best they can to help. Call them, you will be happy you did!"
We responded:
"Thank you Said! We always try to put our customers first. We look forward to serving you for many years to come. "
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JR Marion

May 28, 2024

5  out of  5
rating by JR Marion
"Rebecca and staff have been a life saver. I couldn’t have picked a better agent."
We responded:
"JR, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Rebecca"
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Renee Montague

May 28, 2024

5  out of  5
rating by Renee Montague
"Thank you Rebecca for all your knowledge you spread into helping me understand insurance a little better."
We responded:
"Renee, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - Rebecca"
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Steve McCoy

May 11, 2024

5  out of  5
rating by Steve McCoy
"Susan Nelms is the BEST!! Long story short three days ago I traveled from Blue Ridge to Sarasota, FL to purchase new vehicle. While at dealership they needed specific insurance document that wasn't previously disclosed - but I was fortunate to reach Susan Nelms. Susan remained on the phone while she produced required document and within 4 minutes crisis resolved. While this is just one example; I always receive top tier service from Susan and the entire Rebecca Mathis Team!!"
We responded:
"Hey Steve, thank you for the amazing review/feedback. We work hard to make dealing with your insurance needs easy. We look forward to serving you for many years to come. "
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Jason Pearson

March 18, 2024

5  out of  5
rating by Jason Pearson
"Prompt service and always patient to help you with all your needs"
We responded:
"Thank you, Jason! We are always here to help! We appreciate your business!"
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Robert Waters

March 18, 2024

5  out of  5
rating by Robert Waters
"Great service and are very helpful and military friendly. Jennifer helped me get insurance on my new pickup"
We responded:
"Thank you, Robert for the review! We do appreciate your business!"
Profile photo of Glenda Waters

Glenda Waters

March 18, 2024

5  out of  5
rating by Glenda Waters
"Jennifer has been wonderful to work with. So polite and knowledgeable. I highly recommend her!"
We responded:
"Hey Glenda! Thank you so much for the review. We appreciate your business! "
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Ana Kaylor

March 7, 2024

5  out of  5
rating by Ana Kaylor
"Amazing customer service!"
We responded:
"Ana, I am so happy to hear about your great experience with us. We appreciate your review!"
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Pam C

March 7, 2024

5  out of  5
rating by Pam C
"Great rates! And even better customer service. Ava was so kind on the phone. 5/5"
We responded:
"Thank you, Pam! We're glad to hear that you had a great experience with our team!"
Profile photo of Kala Mann

Kala Mann

March 6, 2024

5  out of  5
rating by Kala Mann
"Ava was very helpful when researching my car insurance when my other policy jumped a great bit. So happy to have found State Farm."
We responded:
"Hey Kala, thank you for the feedback. Ava is one of our best!"
Profile photo of Joselyn Wood

Joselyn Wood

March 6, 2024

5  out of  5
rating by Joselyn Wood
"Rebecca is very acknowledging and has great customer service!"
We responded:
"Hey Joselyn! Thank you for your feedback. We look forward to working with you."